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From end-to-end service support to customer- relationship management,
we are the trusted partners for all after-sales requirements
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End to end service proposition
eliminating inefficiencies in service value
chain and optimizing costs
1.5+ Mn Phones repaired per annum
250+ Service Centres Pan India
25000+ Doorstep services per month
1200+ Engineers & Support staff

ABOUT DIGICARE

Digicare Services, A Quess Company, is the leading after-sales services provider for handheld products like Mobile handsets, Tablets, Cameras and consumer electronics & consumer durables products including Air conditioners, Washing machines, Refrigerators, LED/LCD TVs et cetera. We are a partner of choice to some of the leading OEMs in the country and have created an ecosystem of high service delivery through:

  • World-class service offerings & strict adherence to client performance metrics
  • 250+ service points across the country
  • A well trained and well equipped force of over 1200 engineers
  • End to end customer life cycle management capabilities
  • Call center support
  • Logistics and warehousing support
  • In house training capabilities
  • Pan-India reach and vast service network
  • Service as key differentiator: Providing brand building and superior consumer experience for OEMs in the competitive market
  • Associate Training & Development: Our team of engineers and support staff comprise of highly trained, experienced and technically-sound people with exceptional soft skills for lasting customer experience.
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SUPPORT

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FIX

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PARTNER

Our Service Offerings

Break-fix support for Telecom & IT products

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D2C Support for
CE/CD Products

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Our Service Centers

  • 26,000 sq. ft. centres
  • Open 7 days a week
  • Designed for customer’s convenience
  • Three distinct zones – Greeting Zone | Consulting Zone | Interactive Repair Zone
  • Transparency in customer services with LIVE repairs
  • 30 one-on-one customer interactions simultaneously
  • 360 degree support to OEMs/online retailers across the entire gamut of consumer services

Our Partners

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