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Break-fix support for Telecom & IT products

Break-fix support for Telecom & IT products

With the successful trajectory record of more than a decade providing integrated support solutions to prominent clientele. Digicare has become India’s leading and supremely widespread end to end service network spread across product various categories– Laptop, Desktop, Tablet & Mobile Phones. Being the market leader in after sales service & support of consumer electronics products, Digicare dedicates itself in providing personalized solution to its clients across the service value chain – Call Center Support & Walk-In Service Centers. With an aim to achieve 100% district coverage across India, we continue to grow our service network extensively across India and provide the best in class services to all our esteemed customers.

 1. Contact Centre Services

Digicare is foremost and esteemed performer in the Technical Support Services segment and aims to relentlessly deliver tailor made service value to client’s business goals.

2. Walk-in Centers

Customer Help Desk which is highly customer friendly to understand needs of any walk-in customers looking for repair or installation or firmware support.

3. Customer Relationship Management

It is an end to end multi-channel integrated business service covering the entire customer life cycle management optimizing profitability, revenue, cost to serve and customer satisfaction through transformation enabled solution framework.